The company is committed to protecting customer privacy. Please take a moment to look at what information we will collect from you, how we will use it and your powers. Will we get personal information about you?

We only collect information that you provide directly or that you have used on the website, including:

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Information provided when you use our website (eg name, contact details, gender, product reviews, and any information about your account)

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Transaction information for items you purchase on our website (eg credit/debit card information and payment information)

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A record of your interactions with us (eg, your interaction with our customer service department on social media)

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Information you provide to us when you participate in a contest or participate in an investigation

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Information that is automatically collected by other tracking software such as web trackers (eg, which page you viewed and whether you clicked on a link in our push email)

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We also collect information about the equipment you use to access our website, as well as other information that is useful to the website. For example, we may obtain your location information with your consent.

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If you shop at our store, we will combine the information you provided in the store (eg, purchase or join our store mailing list) with the above information.

What will we do with this personal information?

The purpose of the information depends on how you use our website, your interaction with us, and the permissions you give us, mainly in the following ways:

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Complete your order and maintain your online account

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Manage and respond to any inquiries and dissatisfaction with our customer service department

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Based on your account information, spending history and browsing history to show you what we think you will be interested in

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Improve the maintenance website and monitor its use

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Market research, for example, we may contact you for product feedback surveys

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Send you marketing messages and provide ads tailored to your needs with your consent and permission

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Investigate fraud and protect our company and third party interests based on security considerations

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Comply with our legal and regulatory obligations

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We will use your information based on the following legal basis and information protection laws:

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Because the process of information processing is necessary to sign a contract with you and some of the previous steps (if you trade with us, we will use your personal information to process the payment process and complete your order).

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Because we have obtained your consent (for example, if you ask us, you fill in the optional information in the account, or you agree to accept our marketing methods).

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Because maintaining and upgrading our services is a provider of online transactions for our legitimate interests. We often go to think more about consumers in order to provide the best products and user experience. At the same time, we customize the personalized web browsing method based on your information, which makes our product preview more interesting and more suitable for your preferences.

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Our website also allows you to add extra information to your account, such as your size, skin, hair and hair, goals and height and weight. We will be very careful to save this information as we understand that it is relevant to your health and ethnicity. You do not have to provide us with this information, and you can delete or update it at any time.

Market marketing

We like to communicate with our customers so that based on your shopping preferences, we can use our personal information library to send marketing messages to you via email and postal based on your product preferences. Some of this information is tailored to you based on your previous browsing and purchase history and other information.

If you no longer want to receive our marketing information (or want to re-select), you can contact us at any time to change your preferences (see below for details), and by clicking "Unsubscribe" or upgrade you in any email With the account settings, you can no longer receive marketing information. If you cancel your marketing subscription, we will contact you at any time for service information feedback (eg confirmation of order and delivery information and information about your legal rights)

You may also see information about us on third-party websites, including social media, which may be customized for you through your web tracker (the web tracker will track your web activity, so let us Advertise to customers who visit our website). When you see our ads on social media, it means that we authorize them to display advertisements to our customers or those who match the characteristics of our customers. In some cases, this may involve providing your mailbox to social media. If you want to stop seeing these custom ads, you can change your tracker and the privacy settings of your browser and third-party websites.

With whom do we share this personal information?

We share customer personal information with third parties in the following situations:

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Share customer information with other branches of our company due to business needs

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Suppliers and service providers we hire, such as bill handlers and logistics companies

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Our professional and legal advisors

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Third party to prevent fraud

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Legal institutions and other government agencies, such as reporting fraud or responding to legal requirements

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When we sell any commercial assets, customer information will be communicated to potential buyers. In this case, we will take reasonable steps to ensure that the buyer is able to comply with this privacy agreement.

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In addition to this, we include other circumstances in which we obtain your consent or legal permission.

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storage

We have service providers all over the world. Therefore, your personal information may be used in countries other than Europe, including some countries where your personal information has less legal rights than conduct. If we transmit personal information outside of Europe, we will ensure your privacy rights and protect them appropriately through security, in accordance with appropriate laws, especially EU contract regulations. If you would like more information on safeguards, please contact us.

We will always retain your personal information as long as it can achieve the above purposes, depending on your interaction with us. For example, if you purchase a product on our side, we will keep the purchase record for the invoice, tax and guarantee for the corresponding time. We will also retain your contact details (for example, if you have an unsatisfactory evaluation of a product) as long as it is necessary to protect us in legal requirements. Once we no longer need your information, we will remove it. Please note that if you unsubscribe from our marketing notice, we will retain your email address to ensure that we no longer send you marketing emails.

Safety

Our website ensures that your information is encrypted when you leave the web. This process involves converting the data information into an encoding to prevent unauthorized programs. Our website follows this process and uses a secure method to protect credit and savings card transactions. Access to our website will be conducted on a secure communication platform, and SSL-like security will be used to protect customer information.

While we do everything we can to ensure the security of our personal information, we cannot guarantee the security and integrity of the information transmitted to our website.

child

Our website is not targeted or used by children under the age of 18. We do not collect information from children under the age of 18.

Web tracker

Our website uses web trackers and other similar technologies to provide relevant functionality, understand the performance of its measurements, and send targeted ads. Learn more about the trackers we use and how to modify your tracker settings, please check out our tracker policy here.

Your rights

You have the right to access, transfer, correct and delete your personal information.

You can also ask that your personal information be used for a specific purpose, including sending you marketing information. For more information on selection and launch, please see the "Marketing" section above.

We will comply with any applicable law to exercise any of your powers. But keep in mind that there are some restrictions on these powers, and sometimes we can't fulfill your requirements. To make any request related to your personal information or if you have any questions about your personal information, you can contact us with the information below. You can also contact your local information protection department.

contact us

If you have any questions about our privacy agreement, please contact us by following the information below:

 Contact number: 18566717071 Contact address: 1979 square two phase 17B,Shekou Street Liyuan Road , Nanshan District, Shenzhen.

Email:servicecenter7@outlook.com